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Zoho Mail Free Plan Limits: What to Do After 5 Users

Zoho Mail Free Plan Limits: What to Do After 5 Users

Learn about Zoho Mail's 5-user free-plan limit, upgrade options, migration to XgenPlus, business email pricing, and email security for growing startups.

*XgenPlus prices are billed annually and exclude applicable GST. Confirm current feature entitlements and account eligibility before purchasing.

How much could business email cost for six employees?

Suppose your startup chooses XGEN Starter for six users.

  • Monthly equivalent: 6 × ₹21 = ₹126
  • Annual subscription before GST: 6 × ₹252 = ₹1,512
  • Annual subscription including 18% GST: ₹1,784.16

For six users on XGEN Premium:

  • Monthly equivalent: 6 × ₹50 = ₹300
  • Annual subscription before GST: 6 × ₹600 = ₹3,600
  • Annual subscription including 18% GST: ₹4,248

These calculations use the published annual-billing rates. The monthly figures are equivalents, not necessarily monthly payment options.

The comparison should not stop at subscription price. A smaller mailbox may be unsuitable for employees who exchange large attachments, while a more expensive plan may be unnecessary for accounts that receive little email.

Practical recommendation: Estimate storage per employee, identify essential features, and compare the annual cost of each eligible plan before migrating.

How to Migrate from Zoho Mail to XgenPlus Step by Step

Migrating from Zoho Mail to XgenPlus involves preparing the new mailboxes, transferring existing messages and other supported data, updating DNS records, and testing delivery. The critical distinction is that Zoho's free plan does not include IMAP, so free-plan users should not assume that a standard IMAP mailbox-to-mailbox migration will work.

Step 1: Audit your current email setup

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