How to Build a 24/7 AI Sales Assistant on WhatsApp

A real estate business can provide property details, locations, budgets, configurations, and inquiry information.

Step 3: Define the Sales Conversation

Next, decide how the AI should handle a sales conversation.

A simple flow could look like:

Customer Message → AI Response → Understand Intent → Ask Relevant Questions → Capture Details → Qualify Lead → Follow Up → Handoff

This approach makes the conversation more useful than simply sending pre-written answers.

The AI should understand the customer's message and decide what information is needed next.

Step 4: Create Lead Qualification Questions

Good qualification questions help the AI understand whether a lead is ready for sales.

For example, a software company could ask:

“Which solution are you looking for?”

“How many users will need access?”