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How Better Questions Can Transform Leadership and Decision Making
Every decision depends on the quality of the information available. When leaders act too quickly, they may respond to symptoms rather than causes.
Leaders are often expected to provide answers, but some of the strongest decision-making skills begin with knowing when to ask a better question. A rushed answer may solve the problem that appears obvious, while a thoughtful question can reveal the problem that actually needs attention. In Awaken Your Leader Within, Daniel P. Chiodo presents curiosity as an important leadership skill because strong questions can uncover assumptions, improve communication, deepen understanding, and help people think more clearly before acting. Leadership is not always about knowing more than everyone else. Sometimes it is about creating the conditions for better thinking.
Better Questions Improve the Quality of Decisions
Every decision depends on the quality of available information. When leaders act too quickly, they may respond to symptoms rather than causes.
Imagine a project that is falling behind schedule. A manager might immediately assume that employees are not working fast enough. The obvious response would be to demand greater urgency. Yet the actual problem could be unclear requirements, missing information, a technical obstacle, an approval delay, or competing priorities.
A better leader investigates before prescribing.
Questions such as what caused the delay, when the issue began, what the team has already tried, and what information is still missing can completely change the direction of the decision.
This is one reason strong decision-making skills depend on curiosity. Good questions increase the amount and quality of information available before action.
Curiosity Helps Leaders See What They Are Missing
In Chapter Nine, Chiodo describes curiosity as a leadership strength. He explains that some questions gather information, while others can change how a person sees a situation or their next step. He also observes that people often move quickly past questions that make them uncomfortable, while strong leaders are willing to remain with those questions long enough to learn something useful
(p. 72).
This distinction matters because many poor leadership decisions are not caused by lack of intelligence. They are caused by untested assumptions.
A manager assumes an employee is unmotivated.
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