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ComEd Utility: Service Territory, Rates & Electric Choice
Learn how the ComEd utility works, what its service territory covers, how electricity delivery differs from supply, and how customers can compare ComEd electricity rates, suppliers, contracts, and pricing options.
This distinction matters when shopping for electricity because consumers cannot simply select a different company to replace ComEd's distribution network.
What ComEd Handles
ComEd's utility responsibilities include services associated with electricity delivery, such as:
- Maintaining the local electric distribution system
- Delivering electricity to customers
- Responding to outages
- Maintaining poles, wires, meters, and related infrastructure
- Providing utility service and emergency support
- Applying applicable delivery charges
If there is an outage or another physical electricity-service problem, customers generally continue to contact their local utility rather than their retail electricity supplier.
What an Electricity Supplier Handles
An alternative retail electric supplier, or ARES, sells the electricity supply portion of the customer's service.
Depending on the offer, a supplier may provide:
- Fixed-rate electricity
- Variable-rate electricity
- Renewable electricity options
- Different contract lengths
- Promotional pricing
- Other electricity pricing structures
Suppliers must be certified and registered to provide service in the applicable market.
ComEd Delivery vs. Electricity Supply
One of the most important concepts for ComEd customers is the difference between delivery and supply.
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