Why Wholesale Businesses Need POS and ERP Systems to Work as One

Too little inventory leads to missed sales and frustrated customers.

Bad inventory data produces both problems at the same time.

Disconnected POS and ERP environments create multiple versions of inventory truth.

The sales counter sees one quantity.

The ERP shows another.

The warehouse system reports something slightly different.

An ecommerce portal may use a cached availability number that is several minutes or hours old.

Once employees stop trusting system inventory, they create workarounds.

They call the warehouse.

They maintain private spreadsheets.

They physically check shelves.

Those workarounds are usually a sign that the technology architecture is no longer supporting the organization.