Get Verified BitPay Accounts

Account Security

Security should be a priority when managing a BitPay account. Users should create strong and unique login credentials and avoid sharing passwords or authentication codes.

Where available, users should enable additional security features such as two-factor authentication. Keeping devices, browsers, and applications updated can also reduce exposure to common security risks.

Users should be cautious of phishing attempts. Fraudulent websites and messages may imitate legitimate cryptocurrency companies and request account credentials or identity information. Before entering sensitive information, users should confirm that they are using an official BitPay website or application.

Protecting Personal Information

Identity verification may involve sensitive personal information. Users should therefore take care when uploading identification documents or providing personal details.

Personal information should only be submitted through trusted and official channels. Users should avoid sending identity documents through social media, messaging services, or unofficial support accounts.

If someone unexpectedly asks for a password, authentication code, private key, or other confidential information, users should verify the request through official support channels before responding.

Supported Digital Assets

The cryptocurrencies and services supported by BitPay can change over time. Availability may also depend on the user's region and the specific BitPay service being used.

Users should check the current BitPay platform for supported cryptocurrencies, payment options, fees, minimum amounts, and applicable transaction requirements.

When sending cryptocurrency, choosing the correct network is particularly important. Sending an asset through an unsupported network can result in transaction problems or potential loss of funds.