Online Prescription Refills in Virginia: A Convenient Guide for Patients

Current health information:
Tell your provider about any new symptoms, side effects, or changes in your health.

Providing accurate information can help your provider evaluate the request appropriately.

How Long Do Online Prescription Refills Take?

There is no universal processing time for online prescription refills in Virginia.

A straightforward request may be processed relatively quickly, while other requests may take longer if a medical consultation or additional information is required.

Potential factors include:

• Provider review
• Telehealth appointment requirements
• Pharmacy processing
• Insurance requirements
• Prior authorization
• Medication availability
• Prescription clarification

For this reason, it is better to request your refill before you completely run out of medication.

What If Your Prescription Has No Refills Left?

If your pharmacy tells you that you have no refills remaining, contact your healthcare provider.

Your provider may review your treatment history and determine whether a new prescription can be issued.

Depending on the medication, you may need a telehealth appointment, in-person evaluation, laboratory testing, or other monitoring.