Online Prescription Refills in Virginia: A Convenient Guide for Patients

1. Submit Your Refill Request

Begin by submitting your request through your healthcare provider's patient portal or an online telehealth service.

You may need to provide your:

• Full name
• Date of birth
• Medication name
• Dosage and strength
• Prescription number
• Pharmacy information
• Relevant medical history
• Current symptoms or health concerns

If you have your prescription bottle available, use the information printed on the label to reduce errors.

2. Provide Your Health Information

Your provider may ask questions about your current condition, allergies, other medications, and changes since your last appointment.

Providing complete and accurate information is important because a medication that was appropriate previously may not always remain appropriate if your health or treatment needs have changed.

3. Complete a Medical Review

A healthcare provider may review your request before approving a refill.

Depending on your situation, the provider may approve the request based on existing medical information or may require a telehealth consultation.

If there are concerns about your symptoms, medication, dosage, side effects, or treatment history, additional evaluation may be recommended.