How to Capture More Leads with WhatsApp Automation

For example, a real estate business can ask:

“What type of property are you looking for?”

The customer can select an option such as:

• Apartment
• Villa
• Commercial property
• Land

The chatbot can then ask about location, budget, and preferred property size. These details can be passed to the sales team so they can continue the conversation with better context.

1. Capture Leads Immediately

One of the biggest advantages of automation is the ability to capture leads as soon as they show interest.

A website visitor may have a question about pricing, availability, features, or services. Instead of asking the visitor to fill out a long form, a WhatsApp conversation can collect the required information through a few simple questions.

For example:

Bot: What service are you interested in?

Customer: Website development.

Bot: What type of website do you need?