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How to Build an Astrology App With Online Consultation and Booking Features
- Users
- Astrologers
- Appointments
- Payments
- Reviews
- Reports
- Promotional campaigns
- Categories
- Content
- Support requests
Administrators should also be able to monitor platform activity and identify unusual transactions or account behavior.
Role-based permissions can help ensure that different administrative users only access the information required for their responsibilities.
Customer Support
Users may encounter problems related to bookings, payments, consultations, or account access.
An integrated support system can make issue resolution easier.
The application can provide:
- Help center
- FAQs
- Support tickets
- Chat support
- Email support
- Booking-related assistance
An AI-powered support assistant can also handle common questions and transfer more complicated issues to human support representatives.
Data Privacy and Security
Astrology applications may collect sensitive personal information, including birth details, contact information, payment records, consultation history, and private conversations.
Security should therefore be included throughout the development process.
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