How to Add WhatsApp Chat to Google Business Profile for More Leads

Using WhatsApp Business instead of a personal WhatsApp account is recommended because it offers professional features such as business profiles, automated messages, labels, catalogs, and analytics.

Step-by-Step Process to Add WhatsApp

The process of integrating WhatsApp with your Google Business Profile is relatively straightforward. Following the correct steps ensures that customers can easily contact your business.

Step 1: Sign in to Google Business Profile

Log in to your Google account associated with your business profile. Access your Google Business dashboard and navigate to the profile you want to update.

Step 2: Open Business Information

Locate the section where you can edit your business details. This area contains information such as your address, phone number, website, operating hours, and contact options.

Step 3: Access Contact Options

Find the contact settings within your profile. Google periodically updates its interface, so the exact location may vary. Look for options related to messaging or customer communication.

Step 4: Enter WhatsApp Information

Add your WhatsApp Business phone number in the designated messaging section. Ensure the number is active and capable of receiving customer messages.

Step 5: Verify and Save Changes