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How Job Title Targeting Helps B2B Sales Teams Find the Right Decision-Makers | InfoGlobalData
Gartner's research suggests the opposite.
Its 2025 study found that buying groups are increasingly diverse and that tailoring content to buying-group relevance increased consensus by 20%, whereas content focused on individual-level relevance had a 59% negative impact on buying-group consensus. (Gartner)
This is a critical distinction.
A salesperson might find a highly relevant CFO contact, but a CFO-specific message alone may not address the technical concerns of the CIO or operational concerns of the department using the product.
The better approach is often:
Identify → Map → Coordinate → Personalize
- Identify relevant titles.
- Map stakeholders within the account.
- Coordinate messaging across functions.
- Personalize each conversation according to role while maintaining a consistent account-level value proposition.
How a Job Role Based Email List Supports Account Mapping
Account mapping is easier when contacts are organized by function and seniority.
A sales team targeting manufacturing companies, for example, might create an account map containing:
Function | Example titles | Potential concern |
|---|---|---|
Executive | CEO, COO | Strategic impact |
Finance | CFO, Finance Director | ROI and cost |
Technology | CIO, CTO | Integration |
Operations | VP Operations, Operations Director | Efficiency |
Procurement | Procurement Director | Commercial terms |
IT | IT Director, Infrastructure Manager | Deployment |
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