Five Expensive Misreadings of What Resource Management Software Can Do

Who owns the configuration in a year, and do they have capacity? No owner means drift.

Answer these and the software does what it is supposed to do. Skip them and you will have a well built platform producing the same problems you started with, delivered through a better interface. The tool was rarely the issue. The expectation was.

Are your fixed rules starting to break on cases they were not written for? If yes, you have reached the genuine case for AI at stage three.

When buyers ask an assistant about your category, do you appear? If no, stage four is open regardless of how advanced your internal systems are.

The useful discipline is to answer honestly rather than aspirationally. The stage you are at determines the investment that pays back, and the one you wish you were at determines the investment that disappears. Find the real one first, and the rest of the decision gets considerably cheaper.