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Close-Ended Questions: Definition, Examples and When to Use Them
Likert scale
A statement plus an agreement scale, the backbone of engagement surveys. The Likert scale guide covers 5 versus 7 points; the Likert scale definition is in our glossary.
LIKERT
"I have the tools I need to do my job well."
- Strongly disagree
- Disagree
- Neither agree nor disagree
- Agree
- Strongly agree
Ranking
Forces trade-offs. Cap it at five items.
RANKING
Rank these from most to least important to you (1 = most important):
- Pay
- Flexible working
- Career progression
- Manager quality
- Job security
Semantic differential and matrix (briefly)
A semantic differential sits a scale between two opposites, such as Rigid and Flexible. A matrix stacks items against one scale; keep it short to avoid straight-lining.
MATRIX
How satisfied are you with each of the following?
- Your workload
- Recognition for your work
- Communication from leadership
Columns: Very dissatisfied, Dissatisfied, Neutral, Satisfied, Very satisfied.
HOW MINDPROBE HELPS
All eight formats are among MindProbe's 30+ question types, and logic and branching mean a "No" can skip the follow-ups that no longer apply. Shorter paths, cleaner data.
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