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Please do not send passwords, one-time verification codes, or complete identity documents through ordinary chat messages.

Discuss Your Requirements

We review the type of assistance you are requesting and explain the service scope. We may ask general questions about the problem you are experiencing, without requesting unnecessary sensitive information.

We will also clarify any limitations that could affect the requested support.

Review Official Requirements

Before proceeding, review Alipay's current registration instructions and eligibility requirements. Requirements may vary according to location, account category, and the features you want to access.

If a particular account type or service is unavailable to you, we cannot override that restriction.

Complete Your Own Registration

You create your account through the official Alipay registration process, using accurate information and your own contact details.

If you need assistance understanding a screen or instruction, abusmm can provide general guidance. You remain responsible for entering and confirming your information.

Follow the Verification Process

If Alipay requests identity verification, follow its official instructions and submit only the documents or information it accepts for your account type.