Turkish Airlines Cancellation Policy: Everything You Need to Know Before Canceling Your Flight

Overview of Turkish Airlines Cancellation Policy

Turkish Airlines allows passengers to cancel their flight tickets online, through its mobile application, or by contacting customer service. The refund amount and applicable fees depend on whether the ticket is refundable or non-refundable, the fare conditions, and how close the cancellation is to the departure date. Some promotional fares may have stricter rules, while flexible tickets offer greater freedom.+1-888-511-8011

24-Hour Risk-Free Cancellation Policy

Turkish Airlines offers a 24-hour risk-free cancellation option on eligible bookings. Passengers can cancel their ticket within 24 hours of purchase and receive a full refund, provided the booking was made at least seven days before departure.

Key points of the 24-hour policy include:

• Applies to most ticket types
• Full refund to the original form of payment
• No cancellation fee during the risk-free period

This policy allows travellers to book with confidence, especially when plans are not fully confirmed.

Cancellation Policy by Ticket Type

Refundable Tickets

Refundable tickets provide maximum flexibility. When cancelling a refundable fare:

• Passengers receive a full or near-full refund
• Refunds are processed to the original payment method
• No or minimal cancellation fees apply

These tickets are ideal for business travellers or passengers with uncertain schedules.

Non-Refundable Tickets

Non-refundable tickets are usually subject to cancellation penalties. If you cancel a non-refundable Turkish Airlines ticket:

• A cancellation fee may be deducted
• The remaining value may be refunded or issued as a travel credit
• Some promotional fares may not allow refunds at all

Fare rules should always be reviewed before booking non-refundable tickets.

Promotional and Discounted Fares

Promotional fares often come with stricter cancellation conditions. In many cases:

• Refunds may not be permitted
• Cancellation fees may be higher
• Only taxes may be refunded

Passengers should carefully read fare conditions before purchasing discounted tickets.

Award Ticket Cancellation Policy

Passengers who book flights using Miles&Smiles miles can cancel their award tickets under certain conditions.

Key features include:

• Miles may be redeposited into the account
• Taxes and fees are typically refunded
• A service fee may apply depending on ticket type and status level

Award ticket flexibility depends on membership tier and route.

Flight Cancellations and Schedule Changes by Turkish Airlines

If Turkish Airlines cancels a flight or makes a significant schedule change, passengers are entitled to additional options, including:

• Full refund without penalty
• Free rebuking on an alternative flight
• Route changes at no extra cost

In cases of long delays or disruptions, the airline may also provide meals, accommodation, or travel assistance in accordance with passenger rights regulations.

Medical Emergencies and Special Circumstances

Turkish Airlines may consider special circumstances such as:

• Medical emergencies
• Military orders
• Bereavement cases

With valid documentation, the airline may waive cancellation fees or offer flexible rebuking options. Each request is handled on a case-by-case basis.

How to Cancel a Turkish Airlines Flight

Passengers can cancel their Turkish Airlines booking using the following methods:

1. Visit the official Turkish Airlines website and access the “Manage Booking” section
2. Use the Turkish Airlines mobile app
3. Contact Turkish Airlines customer service
4. Reach out to the travel agency where the ticket was purchased

After cancellation, passengers receive confirmation along with refund or credit details.

Refund Processing Time

Refund processing times vary depending on the payment method:

• Credit or debit card refunds may take 7–14 business days
• Bank transfer refunds may take longer
• Travel credits are issued immediately in most cases

Passengers should monitor their bank statements or booking status for updates.

Tips to Avoid Cancellation Fees

To minimize losses when cancelling a Turkish Airlines flight:

• Choose flexible or refundable fares when possible
• Cancel as early as possible to reduce penalties
• Use the 24-hour risk-free cancellation window
• Review fare rules before booking
• Keep all booking and cancellation confirmations

Conclusion

The Turkish Airlines cancellation policy offers a range of options depending on ticket type, timing, and circumstances. From flexible refundable tickets to structured non-refundable fares and award ticket options, the airline provides clear guidelines to help passengers manage changes. Understanding these rules in advance can help travellers avoid unnecessary fees and make informed booking decisions. Always review fare conditions carefully to ensure your ticket matches your travel needs.