When booking a flight, one of the most important things to consider is the airline’s baggage rules. Whether you're traveling domestically within Australia or heading abroad, understanding the Qantas Airways baggage policy can help you avoid unnecessary fees, pack appropriately, and travel with peace of mind. Qantas Airways, Australia’s flagship carrier, offers a detailed and structured baggage policy that covers both carry-on and checked baggage for different classes of service and this article, we’ll break down everything you need to know about Qantas Airways baggage policy—including allowances, fees, excess baggage rules, and special item handling.
The passengers are entitled to bring a certain amount of carry-on baggage, depending on their class of travel and flight type (domestic or international). The following is the general carry-on allowance:
1 carry-on bag up to 7 kg (56cm x 36cm x 23cm)
OR 2 smaller items with a combined weight of 7 kg
Passengers are also allowed to bring a small personal item, such as a laptop bag, handbag, or coat. It’s essential to ensure your carry-on fits the dimensions and weight limits to avoid gate check-in or excess baggage charges.
The checked baggage allowance in the Qantas Airways baggage policy varies depending on the fare type, destination, and your frequent flyer status. Here's a breakdown:
Qantas uses a piece-based system for most international routes and a weight-based system for flights to/from specific countries, such as those in Asia and the Middle East. Be sure to check the specific rules for your itinerary at the time of booking.
The Qantas Airways baggage policy provides additional benefits for frequent flyers:
These benefits can significantly reduce or eliminate baggage fees, especially for long-haul or international travel.
Travelers who exceed the weight or number of pieces outlined in their ticket will need to pay excess baggage charges. Under the, these fees are calculated per kilogram or per additional bag, depending on the route.
Travelers are advised to pre-purchase extra baggage online, which is often cheaper than paying at the airport. Prepaid excess baggage is available in increments and provides significant savings.
The Qantas Airways baggage policy also covers oversized and special items like sports equipment, musical instruments, and fragile goods.
Includes surfboards, skis, golf clubs, and bicycles
Must not exceed 32 kg and 277 cm in total dimension
May count toward your checked baggage allowance
Smaller instruments may be carried onboard if they fit in the overhead bin
Larger ones must be checked in or booked with a seat
Passengers are advised to properly pack and label all special items to ensure they are transported safely and efficiently.
Qantas makes family travel more convenient by offering generous allowances for infants and children:
No separate cabin baggage, but a small carry-on for baby essentials is allowed
3 checked items (e.g., stroller, car seat, portable cot) for free
Parents should also be aware that certain baby-related items can be brought onboard, including baby formula, milk, and sterilized water.
In rare instances where baggage is lost or delayed, the includes a claims process to assist passengers:
Report at the Airport: File a Property Irregularity Report (PIR) before leaving the terminal.
Track Online: Use Qantas’ baggage tracking tool with your file reference number.
Compensation: Qantas may reimburse reasonable expenses for essential items during the delay.
If your bag is not found within 21 days, you can file a claim for lost baggage compensation, subject to airline liability limits.
Here are a few tips to help you navigate the Qantas Airways baggage policy with ease:
Weigh Your Bags: Always check the weight of your bags before heading to the airport.
Use Online Check-In: Declare excess baggage in advance to save money.
Tag Your Bags Clearly: Include your name and contact information inside and outside the luggage.
Keep Valuables in Carry-On: Always store electronics, jewelry, and essential documents with you.
Use Qantas App: Monitor flight status, baggage information, and check-in from your phone.
Whether you’re traveling for business or leisure, understanding the is essential for a smooth and stress-free journey. Qantas offers generous allowances for all classes of travel, with special provisions for frequent flyers, students, and families. Knowing the rules around checked bags, carry-on limits, special items, and excess baggage can save you time and money at the airport.