ISO, the International Organization for Standardization, publishes internationally agreed standards covering many areas such as quality, environment, safety, information security, food safety, business continuity, etc.
ISO training helps individuals and organizations grasp the requirements of a chosen ISO standard, understand how to apply those requirements in practice, and build the internal capability to maintain compliance. Training might cover awareness of the standard so all staff know what it demands; internal auditor training so some people can assess how well the system is working; or lead auditor training for those who will manage or conduct external audits. Without training, documentation, processes, roles, responsibilities, and practical execution often fall short, which can lead to failed audits or significant corrective actions.
Once training has prepared the organization, the certification phase begins. Certification is provided by independent, third-party bodies known as certification or registrar bodies. These certification bodies evaluate the organization's management system against the selected ISO standard. They perform audits, including reviewing management documentation, verifying actual practice, interviewing staff, and confirming that processes are operating as intended.
The certification process usually includes two audit stages: the first stage (sometimes called stage-1) which checks readiness and documentation, and the second stage where the implementation is closely audited in the workplace. If any non-conformities are found, the organization is expected to correct them and show evidence of doing so. Once the certification body is satisfied, the certificate is issued. Certificates generally last for a fixed term (often three years), during which periodic surveillance audits are carried out to ensure continued compliance.
There are several benefits of going through both training and certification. For the organization, this includes improved credibility, more consistent processes, increased efficiency, risk reduction, and often better market access (customers and partners frequently prefer or require ISO-certified suppliers). On the individual side, employees gain skills in quality management, auditing, compliance, and process improvement, which can enhance their professionalism and career prospects.
It is important to work with accredited certification bodies and recognized training providers so that the certificate and training are accepted and respected. Accreditation ensures the certifier is operating under recognized rules and checks, thereby giving credibility to the certification.
In short, ISO training and ISO certification are two parts of a journey: training builds the knowledge and internal capability; certification provides external validation that the system meets the standard. Organizations that invest in both tend to succeed in implementing management systems that are robust, efficient, and accepted internationally.