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How to Verify Email in Salesforce for New Users (Admin Guide)

Email verification is a critical step when onboarding new users in Salesforce. It ensures secure access, accurate communication, and compliance with Salesforce security policies.

Email verification is a critical step when onboarding new users in Salesforce. It ensures secure access, accurate communication, and compliance with Salesforce security policies. In this admin guide, we’ll explain how Salesforce verify email works for new users, why it’s important, and how admins can manage email and phone number validation effectively.

Why Email Verification Is Important in Salesforce

When a new user is created in Salesforce, the platform sends a verification email to confirm the user’s email address. This process helps prevent unauthorized access, avoids incorrect email entries, and ensures system notifications, workflow alerts, and reports are delivered correctly. Proper email verification also supports compliance with security and data protection standards.

How Salesforce Verify Email for New Users

As a Salesforce Admin, follow these steps to verify email for new users:

  1. Create a New User
    • Go to Setup → Users → Users
    • Click New User
    • Enter required details such as name, username, email, role, and profile
  2. Save and Send Verification Email
    • Once saved, Salesforce automatically sends a verification email to the user
    • The email contains a verification link
  3. User Confirms Email
    • The user clicks the link and sets their password
    • The email status becomes verified in Salesforce
  4. Resend Verification Email (If Needed)
    • Go to the user record
    • Click Resend Verification Email if the user didn’t receive it

This simple process ensures Salesforce verify email is completed before the user starts working in the system.

Managing Email Changes and Re-Verification

If a user updates their email address later, Salesforce automatically triggers re-verification. Until the email is confirmed, some notifications may be restricted. Admins should monitor pending verifications to avoid communication gaps.

Validates Phone Numbers in Salesforce

Along with email verification, many organizations also focus on contact data accuracy. Salesforce allows integration with third-party tools that validates Phone Numbers in Salesforce. This ensures phone numbers are correctly formatted, active, and reachable.

Benefits of phone number validation include:

  • Reduced failed calls and SMS delivery errors
  • Improved CRM data quality
  • Better customer engagement and trust

Phone Number Verification in Salesforce

Phone number verification in Salesforce is commonly implemented using AppExchange solutions or API integrations. These tools:

  • Verify country codes and number length
  • Detect invalid or disconnected numbers
  • Automatically format numbers to international standards

Admins can configure validation rules or automation to trigger phone verification when records are created or updated.

Best Practices for Admins

  • Always ensure new users complete email verification before assigning sensitive access
  • Enable login IP restrictions and MFA for added security
  • Use trusted tools to validates Phone Numbers in Salesforce
  • Regularly audit user records for unverified emails or incorrect phone numbers

Conclusion

Verifying user email addresses is a foundational security step in Salesforce user management. When combined with Phone number verification in Salesforce, admins can maintain clean, reliable data and ensure smooth communication across the organization. By following these best practices, Salesforce admins can enhance security, accuracy, and overall system efficiency.

Call to Action

If you want to enhance your Salesforce communication strategy with reliable messaging and verified contact data, connect with our team today.

📧 Email: care@360smsapp.com

📝 Contact Form: Visit our page → https://360smsapp.com/contact-us/

Take the next step toward accurate data and effective customer engagement.