How to Fix QuickBooks Desktop Update Error Code 1328

Are you seeing installation interruptions with a message referencing config.msiPTXXX.tmp? This might be QuickBooks error 1328 — a common issue users face while updating, repairing, or uninstalling QuickBooks Desktop.

The error generally reads:

“Error 1328: Error updating file C:config.msiPTXXXX.tmp. It has probably been updated by other means.”

This issue typically stems from update conflicts, incomplete installations, or corrupted system files. It's critical to resolve the error promptly to avoid disruptions in your accounting operations.

Resolve QuickBooks Error 1328 easily with expert solutions. Follow our full guide or call +1-866-500-0076 for 24/7 support.

Why Does QuickBooks Error 1328 Happen?

Understanding what triggers Error 1328 helps in choosing the right fix. The following are common causes:

• Corrupted or damaged installation files
• Improper QuickBooks update or repair attempts
• Conflicting third-party security software
• Corrupt Windows registry entries
• Network or permission issues during install/update

When Does QuickBooks Error 1328 Appear?

You may encounter this error during any of the following activities:

• Updating QuickBooks to the latest release
• Attempting to uninstall or reinstall the software
• Running a repair process via Control Panel
• Applying patches or configuration updates

The root issue lies in how QuickBooks interacts with certain .tmp or .msi system files.

You can also consider visiting this page if you're facing syncing or company file issues:  QuickBooks Error Code 7300

Symptoms of QuickBooks Error 1328

QuickBooks may show signs of the error in various ways:

• Installation or update halts midway
• Sudden crashes while launching QuickBooks
• Repeated error prompts with similar file path warnings
• Sluggish system performance during QuickBooks operations

Top Solutions to Fix QuickBooks Error 1328

Try these proven solutions to get QuickBooks running smoothly again.

1. Use the QuickBooks Install Diagnostic Tool

This tool is designed to fix installation-related errors automatically.

Steps:

• Download and install the QuickBooks Tool Hub from Intuit’s official website.
• Open Tool Hub and click on Installation Issues.
• Select QuickBooks Install Diagnostic Tool.
• Let it scan and fix the issues, then reboot your PC.

This step alone resolves most Error 1328 instances.

2. Perform a Manual Repair of QuickBooks

Sometimes a simple repair from the Control Panel can help:

• Press Windows + R and type appwiz.cpl.
• Locate QuickBooks and click Uninstall/Change.
• Select Repair and follow the instructions.

If Error 1328 reappears during repair, you may need to perform a clean install instead.

3. Rename the config.msi Folder

The error usually references this folder:

Steps:

• Navigate to C: and find the folder named config.msi.
• Right-click and rename it to config.msi.old.
• Reboot your system and retry the installation.

This removes any conflict caused by leftover temporary files.

4. Perform a Clean Install of QuickBooks

If repairing doesn’t help, clean installation is your best option.

• Uninstall QuickBooks using the Control Panel.
• Manually delete leftover folders at:
  • C:Program FilesIntuitQuickBooks
  • C:ProgramDataIntuit
  • C:Users[YourUserName]AppDataLocalIntuit
• Reinstall QuickBooks using the latest installer

This ensures you’re starting from a clean slate without corrupted system files.

5. Temporarily Disable Antivirus/Firewall

Security programs often block certain system modifications.

• Disable antivirus or firewall temporarily during install.
• Make sure QuickBooks has full permission to run.
• Re-enable security after the process is complete.

Preventing QuickBooks Error 1328 in the Future

Avoid this error going forward by following these tips:

• Keep your system and QuickBooks updated
• Install patches and updates one at a time
• Run QuickBooks with admin privileges
• Avoid interrupting installations or updates
• Use a reliable internet connection during updates

When to Contact QuickBook SupportNet

If none of these fixes resolve the issue or if you’re not comfortable performing manual steps, expert help is just a call away.

Dial +1-866-500-0076 Our team at QuickBook SupportNet is available 24/7 to help you fix installation errors, resolve software conflicts, and keep your finances on track.

Learn More:

Need help with additional setup or permissions issues?  QuickBooks Error 1926

Conclusion

QuickBooks error 1328 may sound intimidating, but it’s entirely fixable with the right steps. Whether it’s a conflict in the config.msi folder, outdated components, or interference from antivirus software, this guide has you covered.

However, if you're stuck or just want it handled professionally, don’t hesitate to reach out. Call +1-866-500-0076 and let our experts walk you through a quick and effective resolution.

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