Hawaiian Airlines Cancellation Policy Explained: What Travelers Should Know

Understanding the Hawaiian Airlines cancellation policy can help travelers avoid unnecessary fees and make informed decisions when plans change. Whether you’re flying between islands or traveling internationally, Hawaiian Airlines offers several cancellation and refund options depending on your ticket type and timing.+1-888-511-8011

1. 24-Hour Risk-Free Cancellation

Hawaiian Airlines follows the U.S. Department of Transportation’s 24-hour cancellation rule. Passengers can cancel their reservation within 24 hours of booking for a full refund, as long as the ticket was purchased at least 7 days before departure. This applies to all fare types.

2. Cancellation Policy by Fare Type

Hawaiian Airlines’ cancellation rules vary based on the type of ticket purchased:

• Main Cabin & First/Business Class Tickets These fares are generally refundable or eligible for flight credits if canceled before departure. Refunds are issued according to fare conditions.
• Main Cabin Basic (Non-Refundable Tickets) These tickets usually do not qualify for cash refunds. However, travelers may receive travel credits after deducting applicable cancellation fees.
• Award Tickets (Miles Booking) Mileage redeposit fees may apply if the ticket is canceled outside the 24-hour window, depending on the fare rules.

3. Cancellation Fees

Cancellation fees depend on:

• Fare type
• Route (inter-island, domestic, or international)
• Time of cancellation

Some fares may incur a cancellation fee, while others allow free cancellations with travel credits instead of cash refunds.

4. Refunds and Travel Credits

• Refundable tickets are returned to the original form of payment.
• Non-refundable tickets are typically issued as future travel credits, which must be used within a specified validity period.
• Refund processing times may vary depending on the payment method.

5. Same-Day Cancellation

Passengers who cancel flights on the same day of departure may face additional restrictions or reduced refund eligibility. It is recommended to cancel as early as possible to maximize refund or credit options.

6. How to Cancel a Hawaiian Airlines Flight

You can cancel your Hawaiian Airlines booking through:

• The official Hawaiian Airlines website
• The mobile app
• Customer service by phone
• The travel agent or third-party platform where the ticket was purchased

7. Special Circumstances

In cases of flight disruptions, severe weather, medical emergencies, or airline-initiated cancellations, Hawaiian Airlines may offer flexible rebooking or refunds without penalties.

Final Thoughts

The Hawaiian Airlines cancellation policy offers flexibility, especially for travelers who understand their fare rules before booking. Always review your ticket conditions carefully and cancel within the 24-hour window when possible to avoid fees. Being informed ensures a smoother experience if travel plans change.