Located at Stuttgart Airport (STR), the Ethiopian Airlines Stuttgart Office offers a full range of support services for travelers. Whether you’re booking a flight, making changes to an itinerary, inquiring about baggage, or seeking information on visa policies and travel requirements, the friendly and professional team at the office is ready to help.

The office is particularly valuable for travelers who prefer in-person service. It provides peace of mind, especially for those planning long-haul or multi-leg journeys. The staff offers assistance in both English and German and can guide travelers through complex itineraries, group travel arrangements, or special requests such as unaccompanied minors or passengers with reduced mobility.

A Global Network With African Roots

Ethiopian Airlines is the largest airline in Africa and one of the most respected carriers in the aviation industry. Through Addis Ababa — one of the most efficient and fastest-growing hubs in the world — passengers from Stuttgart can seamlessly connect to major cities like:

• Nairobi
• Lagos
• Accra
• Cape Town
• Johannesburg
• Cairo

… and dozens more.

What sets Ethiopian Airlines apart is its ability to connect not just capital cities but also regional destinations across Africa that are often underserved by other global carriers.

World-Class Fleet and Service

Ethiopian Airlines operates a young, fuel-efficient fleet, including the Boeing 787 Dreamliner and Airbus A350, both known for their superior comfort, larger windows, reduced cabin noise, and improved air quality. These aircraft are ideal for long-haul travel, ensuring that passengers arrive at their destination refreshed.

In-flight service reflects Ethiopia’s legendary hospitality, with attentive staff, diverse entertainment options, and high-quality meals — including vegetarian and halal options. The airline’s consistent on-time performance and commitment to customer satisfaction have earned it numerous awards, including “Best Airline in Africa” from Skytrax and other leading organizations.

Sustainable and Future-Forward

Ethiopian Airlines is also a leader in sustainable aviation. The airline is continuously investing in fuel-efficient technology and is part of international initiatives to reduce carbon emissions. This commitment to green aviation makes it a responsible choice for environmentally conscious travelers.

ShebaMiles: Rewarding Frequent Flyers

The Stuttgart Office also offers full support for ShebaMiles, Ethiopian Airlines’ loyalty program. Members can earn miles on every flight and redeem them for upgrades, free tickets, and more. The office can help with account inquiries, retroactive mile claims, and tier upgrades.

Conclusion

Whether you’re planning a short trip or a once-in-a-lifetime journey, the Ethiopian Airlines Stuttgart Office is your trusted partner in the sky. With unmatched connections to Africa, a modern fleet, and dedicated customer service, Ethiopian Airlines continues to deliver excellence from booking to landing.

Visit the Stuttgart Office today for expert travel advice, convenient booking support, and a truly global flying experience — all backed by the warmth and professionalism that Ethiopian Airlines is known for.

Frequently Asked Questions (FAQ)

1. Where is the Ethiopian Airlines Stuttgart Office located?

The office is located at Stuttgart Airport (STR), typically within the terminal building. Specific address and office details can be confirmed via the airline’s official website or customer service.

2. What are the office hours?

Most Ethiopian Airlines offices operate Monday to Friday, from 09:00 to 17:00. It’s advisable to call ahead or check online for holiday schedules or any changes in hours.

3. What services does the Stuttgart Office provide?

Services include:

• Flight bookings and re-bookings
• Ticketing and fare inquiries
• Baggage assistance and claims
• Visa and travel policy information
• ShebaMiles loyalty program support
• Special assistance requests (e.g., wheelchair service, unaccompanied minors)

4. Can I change my flight at the Stuttgart Office?

Yes. You can make changes to your flight itinerary, subject to fare conditions and availability. Change fees may apply depending on your ticket type.

5. Do I need to visit the office to check in for my flight?

No. Check-in can be done online via the Ethiopian Airlines website or at the airport. However, the office can assist with checking documentation or answering check-in-related questions.

6. Does the office provide assistance in German?

Yes. The Stuttgart Office staff typically speak both German and English, ensuring clear communication for all travelers.

7. Is there support for special needs passengers?

Absolutely. The Stuttgart Office can arrange support for travelers with reduced mobility, medical needs, or those traveling with infants and children. Advance notice is recommended.