United Airlines, one of the largest and most reputable carriers in the United States, maintains a strong presence in Dallas, Texas. The United Airlines Dallas Office provides comprehensive customer service for travelers needing help with booking, ticketing, flight changes, special assistance, and more. Whether you're flying domestically or embarking on an international journey, the Dallas office ensures all your travel needs are met efficiently and professionally.
United Airlines Dallas Office Address
United Airlines – Dallas Office (DFW Airport Location)
Dallas/Fort Worth International Airport (DFW)
Terminal E, Dallas, TX 75261, United States
The office is strategically located within Terminal E of DFW Airport, one of the busiest and most accessible hubs in the nation. It handles walk-in passenger queries and ticketing support during operational hours.
United Airlines Dallas Office Contact Information
- Customer Service (USA): +1-800-864-8331
- Flight Status & Reservations: +1-800-UNITED-1 (1-800-864-8331)
- MileagePlus Support: +1-800-421-4655
- TTY for Hearing Impaired: 1-800-323-0170
- Website: www.united.com
- Baggage Tracking: +1-800-335-2247
Office Hours – Dallas Location
- Monday to Sunday: 5:00 AM to 10:00 PM (CST)
- Ticketing and Customer Desk at DFW: Operational 3 hours prior to each United Airlines flight departure.
Key Services Offered by United Airlines Dallas Office
The United Airlines office in Dallas is equipped to assist travelers with a wide range of air travel-related services, ensuring your journey begins and ends smoothly.
1. Flight Reservations and Ticketing
- Booking new domestic and international flights
- Multi-city, round-trip, and open-jaw ticket planning
- Corporate and group travel arrangements
- Booking seats in Economy Plus, Business, or First Class
2. Flight Changes and Cancellations
- Rescheduling upcoming flights
- Flight cancellation with or without penalties
- Assistance during flight disruptions, weather delays, or cancellations
- Voluntary and involuntary rebooking options
3. Baggage Services
- Lost, delayed, or damaged baggage assistance
- Claim processing for missing items
- Information on checked and carry-on baggage allowances
- Purchasing extra baggage or special item clearance
4. Check-in and Boarding Support
- Online check-in guidance and airport check-in kiosk use
- Help with boarding passes and seat assignment
- Airport lounge access for eligible MileagePlus or Star Alliance passengers
- Boarding gate information and last-minute travel advice
5. MileagePlus Loyalty Program Services
- Enrolling in MileagePlus, United’s frequent flyer program
- Redeeming miles for upgrades, free flights, or exclusive benefits
- Managing MileagePlus account and earning miles
- Priority services for Premier Silver, Gold, Platinum, and 1K members
6. Special Assistance & Accessibility Services
- Wheelchair assistance and accessible travel arrangements
- Special services for senior travelers and pregnant women
- Traveling with pets or service animals
- Booking and managing travel for unaccompanied minors
7. United Club Lounge Access
United Airlines offers access to United Club Lounges for premium passengers and MileagePlus members. Though not located within Terminal E, access may be available depending on your route through United’s hub airports.
United Airlines at Dallas Fort Worth International Airport (DFW)
While United Airlines operates a significant number of flights through Terminal E at DFW, passengers are advised to check their departure terminal in advance, as DFW is a large and complex airport. Amenities include:
- Self-service kiosks for check-in
- Baggage drop counters
- Priority security lanes for eligible travelers
- Easy connection to Skylink for inter-terminal transit
- Nearby access to parking, rental cars, and transportation services
Popular United Airlines Destinations from Dallas
United Airlines connects Dallas to a vast network of cities in the U.S. and abroad via its main hubs like Houston (IAH), Denver (DEN), Chicago (ORD), Newark (EWR), and San Francisco (SFO). Popular routes include:
- Dallas to New York (EWR)
- Dallas to Chicago (ORD)
- Dallas to Houston (IAH)
- Dallas to Denver (DEN)
- Dallas to San Francisco (SFO)
- Dallas to Los Angeles (LAX)
- Dallas to international destinations via hub transfers
Transportation to United Airlines Office at DFW Airport
By Car or Taxi:
- Use Highway 114 or 121 to reach DFW Airport
- Follow signs to Terminal E
- Short-term and long-term parking available near the terminal
By Public Transit:
- DART (Dallas Area Rapid Transit) Orange Line connects to DFW
- Terminal Link shuttles provide free transfers between terminals
- Rideshare pickup and drop-off zones available at designated areas
Why Contact the United Airlines Dallas Office?
The Dallas office is a convenient touchpoint for travelers in need of:
- Last-minute travel adjustments
- Help with disrupted or missed flights
- MileagePlus redemption or upgrade requests
- Specialized assistance for unique travel circumstances
- In-person ticketing and itinerary review
Hotels Near United Airlines Dallas Office (DFW Terminal E)
If you need overnight accommodation before or after your flight, several hotels are located within close distance to the airport:
- Grand Hyatt DFW – Inside Terminal D (connected by Skylink)
- Hyatt Regency DFW International Airport
- Courtyard by Marriott DFW Airport North
- Sheraton DFW Airport Hotel
- Hilton Garden Inn DFW North
These properties offer airport shuttles, business centers, and early breakfast options for travelers on tight schedules.
Conclusion
The United Airlines Dallas Office serves as a vital resource for travelers flying in and out of Dallas-Fort Worth. From seamless ticketing and flight management to dedicated customer care, United ensures all passengers receive a premium, stress-free experience. Whether you’re traveling for business, leisure, or emergencies, the United Airlines team at DFW is ready to assist every step of the way.