Air France Panama Office

Air France Panama Office provides a seamless and contemporary travel experience, operating out of Terminal 2 at Tocumen International Airport in Panama City. The airline offers services such baggage handling, self-service kiosks, manned check-in counters, and special support for travelers who are unaccompanied minors or have limited mobility. Flying Blue Elite members and premium passengers get access to the Copa Club lounge, which offers Wi-Fi, beverages, and cozy seating. Duty-free stores, eateries, childcare facilities, and free high-speed internet are all available in Terminal 2. Additionally, Air France's Panama office provides round-the-clock assistance with reservations, refunds, travel modifications, and customer service. For passengers leaving or arriving in Panama, Air France guarantees a convenient and dependable trip with its well-equipped facilities and knowledgeable personnel.

The journey begins at Air France’s check-in counters in Concourse D, where staff are available 24 hours a day to assist with ticketing, seat selection, bag drop, and special requests. The counters are integrated into Tocumen’s common check-in hall but maintain dedicated signage and personnel to guide passengers flying with Air France Office at Panama. Self-service kiosks supplement staffed agents, enabling travelers to print boarding passes and baggage tags independently during quieter hours when agent presence may be reduced.

Following check-in, passengers proceed through security and immigration. Terminal 2’s new infrastructure features multiple checkpoints with electronic gates and clear multilingual signage, expediting the screening process for long-haul travelers . Inside the terminal, modern amenities such as charging stations, ATMs, currency exchange booths, and free high-speed Wi-Fi are available, allowing passengers to stay connected and comfortable while waiting.

After passing immigration, Air France Office at Panama passengers can access the Copa Club lounge—Air France’s designated lounge within Terminal 1’s airside SkyTeam area, made available via a connecting corridor from Terminal 2 . The Copa Club offers a refined and relaxing environment before boarding, with amenities including comfortable seating, premium refreshments, showers, business services, and cocktail stations. Access extends to Air France Business Class passengers, Flying Blue Elite Plus members, and SkyTeam partners, ensuring a premium pre-flight experience .

Dining and shopping in Terminal 2 accommodate varied traveler preferences. A range of restaurants and cafes offer local Panamanian flavors, quick meals, and international options. Duty-free outlets near the boarding area showcase perfumes, spirits, electronics, and souvenirs, while retail boutiques and kiosk-style shops provide essentials, travel accessories, and last-minute purchases . Passengers can select snacks or pre-meal bites and even grab bottled drinks before heading through to the lounge or gate.

Air France extends special services to accommodate diverse passenger needs. Unaccompanied minors are personally handled by staff from check-in to boarding, ensuring a secure and comfortable journey . The airline’s team also manages requests for special meals, seat upgrades using miles or cash—especially for frequent flyer or corporate contract customers—and arrangements for oversized or excess baggage. Wheelchair assistance and full support for passengers with reduced mobility are available when pre-booked at least 24 hours in advance, ensuring dignified and stress-free travel .

Passengers traveling with pets benefit from dedicated pet relief zones located within the secure area near gates and at baggage release zones . Air France’s Panama office can assist with all documentation and health certifications required for international pet travel, ensuring compliance with destination country regulations.

Medical needs are addressed through Terminal 2’s on-site medical center and emergency services. Trained staff and basic clinics are available for health support or minor emergencies . Families traveling with babies also profit from dedicated baby-care facilities and accessible restrooms on both landside and airside areas .

Air France offers Fast Track security access for qualifying passengers—such as business-class travelers and elite status holders—allowing them to bypass regular lines for a quicker process . They also provide meet-and-greet services, which include fast-track security, personalized guidance through the terminal, and assistance with flight check-in or transit procedures .

On Air France Office at Panama  passengers benefit from a similarly efficient process. Bags are received at designated carousels, and lost-luggage handling is managed by the airline team in Terminal 1’s baggage area. Ground transportation options are abundant, including inter-terminal shuttles to hotels and city destinations, along with taxis, ride-share services, and rental car facilities located just outside the arrival hall .