Access Violation Error in Legacy FamilySearch

Are you seeing the Access Violation in Legacy FamilySearch error while using your genealogy software? Don’t worry—you’re not alone. Many users experience this frustrating issue, especially when working with FamilySearch through Legacy Family Tree. But the good news is, it can be fixed with a few simple steps.

What is the access violation error?

The Access Violation in Legacy FamilySearch error usually appears when the program tries to access memory that it shouldn’t. This could happen due to outdated files, a corrupt installation, or a conflict between Legacy and FamilySearch settings.

You might notice this error pop up when trying to log into FamilySearch, sync your tree, or update records. The program may freeze, crash, or simply stop working as expected.

Common Causes of the Error

Here are a few things that could cause the Access Violation in Legacy FamilySearch:

1. Corrupt installation—If Legacy Family Tree wasn’t installed properly, it may not work well with FamilySearch.
2. Outdated settings or software— Using older versions of Legacy or Windows can trigger this issue.
3. Conflicting FamilySearch login—Sometimes a saved or incorrect login session can cause errors.
4. Bad internet connection—A poor or unstable connection may interrupt data syncing.
5. Antivirus or firewall settings—These may block the program’s connection to FamilySearch.

How to Fix the Access Violation in Legacy FamilySearch

To resolve the error, try the following steps:

• Restart the software—close and reopen Legacy Family Tree.
• Update Legacy—Make sure you’re using the latest version of the program.
• Clear FamilySearch login— Go to the Help menu and select “Reset FamilySearch Login.”
• Check your internet—ensure your connection is stable and strong.
• Reinstall the software—if nothing else works, uninstall and reinstall Legacy.

If the problem still continues, you can reach out for expert support.

Legacy Family Tree help support number +1-800-697-1474